Grand Oasis Palm - All inclusive

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About the property

The all-inclusive Grand Oasis Palm offers a private beach and is set 5 km from central Cancún, within the Hotel Zone. It features an outdoor pool, squash and tennis courts and a spa. All rooms offer Caribbean Sea views. This Mexican-style hotel has a kid's club with cooking lessons, a disco and a games area with a Wii and Xbox. There is also a pool with a waterslide. Air-conditioned rooms have flat-screen cable TV, a minibar and coffee maker. There is a safe for hire. The private bathroom comes with a hairdryer, shower and toiletries. The hotel complex features 9 bars and 16 speciality restaurants, including one for children. Restaurants include sushi, Tex-Mex and international buffets. There are also mezcal, tequila and wine tasting sessions. Many shops, bars and restaurants can be found nearby. There is a 24-hour reception, and you can hire a car from the tour desk. Free parking is available and Cancun Airport is 19 km away. The hotel is next to a pier, where you can take a 20-minute boat trip to Mujeres Island.

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Popularity

8.3

Very good

General

14127

Tripadvisor 9/10

8305

Booking 7.3/10

4899

Expedia 6.6/10

923

Main services

Dining Area

Entertainment Area

Spa & Wellness Centre

Beach hotels

Safe

Massage

Swimming Pool

Coffee

Aerobics

First aid kit

Fax

Internet access

Air conditioned

Fire extinguisher

Restaurant

Game room

Outdoor furniture

Children playground

Luggage room

Babysitting service

Garden

Room service

24-hour security

Medical service

Bar

Laundry service

TV lounge

Fitness

Wi-fi

Non-smoking rooms

Smoking area

Soundproof room

Desk

Contactless check-in/out

Elevator

Meeting room

Billiards

Sauna

Sun loungers

Smoke detector

Parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Cancun, Mexico

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 0.24 km
ultramar puerto juárez ferry port terminal, mx - 4.98 km
playa tortugas ferry pier, mx - 1.87 km
puerto juarez, terminal maritima puerto juarez, mx - 5.42 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 14.26 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 12.27 km
(TQO) Tulum, Tulum, MX - 141.64 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Designated smoking area
Paid WiFi
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access

Activities

Live music/performance
Billiards
Spa facilities
Sauna
Live sport events (broadcast)
Kids' club
Fitness centre
Aerobics
Children's playground
Private beach area
Spa/wellness packages
Beachfront
Evening entertainment
Beach
Hot tub/Jacuzzi
Entertainment staff
Spa lounge/relaxation area
Massage
Spa and wellness centre
Massage chair
Fitness

Services

Fax/photocopying
24-hour front desk
Babysitting/child services
Meeting/banquet facilities
Luggage storage
Concierge service
Tour desk
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Kid-friendly buffet
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi

Outdoors

Outdoor pool
Garden
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Board games/puzzles
Kids' outdoor play equipment

Languages

English
Español

About the rooms

The accommodation has 23 rooms:

General

Air conditioning
Safety deposit box
Iron
Key card access
Smoke alarm

Layout

Window

Services

Wake up service/Alarm clock

Pool and wellness

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Shampoo
Toilet
Shower
Towels
Private bathroom

Media & Technology

Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar

Exclusive services

Free gym access

Outdoors

Balcony

View

Lake view
View

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Pool 3

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

The White Box Gastrobar

Access for guests and visitors
Reservation required

Bites Snacks

Access for guests and visitors
No reservation required

Sisal Restaurant Bar

Access for guests and visitors
No reservation required

Los Agaves Tacos and Tortas

Access for guests and visitors
No reservation required

Makitaco

Access for guests and visitors
No reservation required

Dos Lunas Pizza and Pasta

Access for guests and visitors
No reservation required

Dos Lunas Terrace

Access for guests and visitors
No reservation required

Careyes Gourmet - Adults Only

Access for guests and visitors
Reservation required

Isla Mujeres

Access for guests and visitors
No reservation required

Sweet Palm Kids Restaurant

Access for guests and visitors
No reservation required

El Buffet

Access for guests and visitors
No reservation required

El Buffet International

Access for guests and visitors
No reservation required

Akeru Sushi

Access for guests and visitors
No reservation required

Cocoa Adults Only

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

US$10.00 per day

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation. Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in. Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable).Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces.